Arrakis APEX-UPG Upgrade from DHD or Xtreme to APEX

Upgrade Your Existing Digilink HD or Xtreme System to APEX Automation The Arrakis APEX-UPG is a software upgrade path built specifically for stations already running Digilink-HD or Digilink-Xtreme automation. Instead of replacing your studio hardware, this upgrade moves your station's software over to APEX, the current flagship automation platform from Arrakis. Your existing Bridge Switcher hardware stays in place, so there's no need to rewire a studio or reconfigure satellite and relay connections that are already working. This makes the upgrade a practical option for stations that want modern automation features without the cost or downtime of a full hardware replacement. It's aimed at current Arrakis customers specifically, giving them a defined route forward as the company continues to develop APEX as its primary automation software. For stations that have relied on Digilink for years, this is the way to move into the newer platform on a manageable timetable rather than an all at once system swap. Keep Your Current Hardware While Moving To Newer Software Because the upgrade is software focused, your Bridge Switcher and any other existing Digilink hardware continues to function exactly as it did before, just now running under APEX. This matters for stations with satellite feeds, ball game relay closures, or network record setups already wired into their Bridge hardware, since none of that physical infrastructure needs to change. Staff won't need to relearn new wiring diagrams or reconfigure satellite receiver connections, which keeps the transition focused purely on the software side. The upgrade path is designed to work on your own schedule, meaning a station isn't forced into a hard cutover date and can plan the switch around programming needs. Stations currently on a monthly plan can move to APEX at the corresponding new monthly rate, keeping the transition financially predictable. This approach lets a station modernize its software layer while protecting the hardware investment it already made in the Digilink system. Gain APEX Features Not Available In Digilink HD Or Xtreme Moving to APEX gives a station access to features that go beyond what Digilink-HD and Digilink-Xtreme currently offer, since APEX is built as the newer, more actively developed platform. That includes expanded live assist tools, more flexible user profile options, and scheduling logic that has continued to evolve since the Digilink product line was last significantly updated. Stations gain access to the same satellite automation, ball game control, and URL stream scheduling tools available in the full APEX package, running through their existing Bridge hardware. Multi-monitor and touchscreen support, along with the multi-sort audio library search, come along with the upgrade as standard APEX functionality. Because APEX is the platform Arrakis is actively building for, moving over also means staying aligned with where future feature development and long-term software support are headed. Stations that upgrade get the benefit of newer functionality without needing to learn an entirely unfamiliar system, since the core workflow concepts carry over from Digilink. One APEX Tools License Included With Additional Licenses Available The upgrade includes one APEX-Tools license, which is the software component that allows a station to manage schedules, voice tracks, and audio libraries across a network of connected studios. Stations running more than one on-air station under Digilink can add extra APEX-Tools licenses for a one-time fee per additional station, keeping multi-station groups on a consistent licensing structure. This licensing setup mirrors how Digilink customers were already managing multiple stations, so the transition doesn't require rethinking how a group's studios are organized. For a station or group that was already paying for multiple Digilink station licenses, the upgrade path is structured to scale in a similar, predictable way under APEX. This keeps budgeting straightforward for programmers and station managers who are used to per-station licensing costs. Larger groups with several studios can plan the upgrade in stages, adding stations to APEX over time rather than converting everything simultaneously. One Year Of Support And Software Updates Included The APEX-UPG upgrade includes a full year of phone and email support along with software updates, so a station moving over to APEX has direct access to Arrakis staff during the transition. This is particularly useful during the first few months after an upgrade, when staff are getting used to the APEX interface after years on Digilink. Phone support is available during normal business hours, while email support and extensive online tutorial material are accessible any time, letting staff learn the new system at their own pace. Software updates keep the newly upgraded system current with the latest Windows compatibility, so the station doesn't fall behind after making the switch. Factory training is also available at no additional charge for stations that want more hands-on instruction during the changeover. After the included year, ongoing support options are available to keep the system running smoothly for the long term. This support window is designed to make the upgrade feel like a guided transition rather than a system change a station has to figure out entirely on its own.